These guys are as honest and as reliable as it gets. I had a business appointment and when I came back to my car it was completely dead. I was so lucky that it was right next to a PEP BOYS (yes that is correct a PEP BOYS) that I figured it would be a simple fix. The guys at PEP POYS ended up towing the car since the could not do a diagnostic test unless it was in their store. They towed the car and they proceeded to keep the car overnight. The next day, they called to tell me that after all the test were done, they could not fix the car. Something to do with the ignition, starter, or even something called the immobilizer. To make a long story short, the car needed to be towed yet again and I proceeded to get to these guys who have done work on my previous car. Sam called me the next day to tell me that a new battery was needed. A BATTERY!!!!!!!!! The guys at Japanese automotive guys could have told me anything, but all in all, it was a simple and inexpensive fix.... The scary thing is that PEP Boys could not figure that the old battery was dead and a new one was needed.